Pengembangan Electronic Letter Management System Berbasis Web (Studi Kasus : Fakultas Teknik dan Kejuruan, Undiksha)
Letter is an important tool for an institution, because a lot of important information is contained therein. Based on observations and interviews with one of the public relations staff at FTK that handles the letter, there are some difficulties found from the management of the letter made, among others: 1) The data entered into the letter is not reusable. For example lecturer data already inputted to a type of mail can not be reused for the same type of letter. The officer will re-enter the lecturer's data for the same letter type. 2) Recording of any letter issued and letter numbering is still done manually. Incoming and outgoing letters are still recorded in the letters. This will also be very difficult in searching the letter. 3) Tracking of issued letters is difficult. The faculty has no record of the history of letters ever made by students, lecturers, or employees. 4) Mail archiving, both incoming and outgoing mail, is still done physically (hardcopy) so it will be constrained place and difficulty searching or retrieval. Archiving for documents supporting letters has not been done well. 4) No uniform format and the contents of the letter for the same type of letter. 5) Difficult to do progress check of letter making. The above problems can be solved by a system for distributing letters and the management of letters in the FTK.