BASIC ENGLISH AND ASL FOR INDONESIAN RESTAURANT STAFF WHO ARE DEAF AND HARD OF HEARING

Abstract

Around the world, particularly in Indonesia, the tourist sector is expanding. International tourists visit Bali among other tourist spots. Many people wanting to seek jobs in the hospitality industry are also growing including job seekers with disabilities. In the Lovina area, for example, there is a restaurant where the staff employed are deaf and hard of hearing (D/HH). The D/HH staff working in the restaurant only communicate with local sign language. Thus, the staff are encouraged to know some basic English and international signs. This study aims to design flyers that consist of basic English combined with American Sign Language (ASL) for restaurants. The setting of the study is one restaurant in Lovina which employs D/HH workers. The participants of the study are the D/HH staff. The approach used in this study is research and development using the ADDIE model, yet what is discussed in this paper focuses on the analysis and the design steps. The flyers designed contain basic English, its equivalents in ASL, and a translation into Indonesian language. The flyers designed are expected to give some knowledge to the D/HH staff about basic English and ASL for restaurants. This study implies for improvement of restaurant workers' skills in communicating in English and ASL as one of the international signs used worldwide.